Zencoder's mission is to advance human knowledge through innovative AI solutions. We're transforming the landscape of software development by empowering developers with AI coding agents embedded into their workflow that help create high-quality software and accelerate product delivery. By addressing many of the routine and mundane aspects of the complex SDLC process, product organizations are instead empowered to focus on creativity, delivering value, and outperforming their competition.
Zencoder’s founder previously built a unicorn and successfully exited.
We are hiring an experienced Product Manager with expertise in DevOps and LLMs, strong UX expertise, and customer communication skills.
Key Responsibilities
Maximize the company’s growth trajectory by shaping its product strategy: identify and prioritize opportunities, maintain a strong roadmap, and set clear objectives and KPIs. Do the ongoing pre-requisite work: customer discovery, market analysis, competitive intelligence, and creative innovations.
Oversee the entire product lifecycle from concept through development and launch, ensuring proper planning, execution, and alignment with the company's strategic goals at all stages.
Ensure a great user experience by managing and directly contributing to UX.
Combine customer discovery work with pre and post-sales support for our largest customers. You will be the tip of the spear in our initial customer implementations.
Contribute to product marketing.
Your meta-KPIs are our market share, value delivered to customers, product NPS, level of innovation, and competitive differentiation.
Engage in all technical aspects of the product implementation. Co-own the compute budget.
Monitor the performance of the product after launch and ensure continuous improvement.
Help us build and scale a high-performing product and engineering team by fostering a culture of innovation, excellence, and accountability, coaching key team members, and leading by example.
Essential Qualifications
Proven track record of building complex software systems in the B2B sector that have been successfully delivered to customers at scale with multiple successful releases.
An advantage will be given to candidates with experience in launching and managing products that leverage Large Language Models (LLM). The ideal candidate will have a proven track record of integrating LLM technologies into products, demonstrating successful deployment and user engagement.
Expert-level knowledge of the DevOps pipelines and SDLC is required. Experience in managing DevOps products (IDEs, CI/CD tools, etc) is highly desirable.
A solid understanding of LLMs (RAG, fine-tuning, prompt engineering) is required. A deep understanding of the underlying concepts is highly desirable.
Good sense of UX and UI;
You need to be able to articulate the decisions you made as a product manager that significantly and positively shaped the growth trajectory of your organization/product.
Customer development and usability studies experience.
Experience in pre-sales or post-sales capacity is beneficial.