R2 enables platforms to offer flexible financing to their merchants in Latin America
These merchants are typically small and medium businesses (SMBs), which make up over 90% of companies in Latam yet face a trillion-dollar credit gap. At R2, we believe that SMBs are the productive engine of society.
R2 integrates with technology platforms in Latin America to embed tailored financial services that SMBs can then leverage. We are a tight-knit team backed by world-class investors such as General Catalyst and Y Combinator, among others.
As a UX Writer with a strong user-centric mindset you will own the UX content design vision and execution for our capital-as-a-service platform that include our lending and payments products and work closely with Product Managers, Engineers, Designers to deliver delightful customer experiences. You will conduct user research, test, iterate and interact a lot with product teams to create content that is useful, intuitive, friendly and easily understood by the corresponding audiences - ensuring a consistent and clear brand voice in all our products.
What you'll work on:
Own the UX Writing vision, best practices and execution
Apply human-centered design methodologies and practices to elevate a customer-centric culture across the * entire company (e.g. conduct design sprints, brainstorming sessions, etc.)
Collaborate with Product Designers, Product Managers, Engineers on design challenges
Define the messaging hierarchy, patterns, and guidelines for navigation, pages, and other web content
Dig into quantitative and qualitative data for opportunities to improve website copy, architecture, and flows
Create hypotheses, write variants, and analyze results for research and experiments
Ensure site updates meet R2 design standards for voice/tone, UX writing, and user experience
Transform complex and abstract concepts and challenges into well-articulated, tangible solution ideas with a strong problem solving mindset
Who you are:
At least 3 years of experience working in UX writing and content design for digital products, apps or websites
You are fluent in English and Spanish, with exceptional writing skills in both
You think strategically - you are comfortable working on complex systems and frame your work around business objectives
You are able to work independently and thrive in a fast-paced environment
You love to collaborate and advocate for the user as well as for clear and thoughtful content
You are creative and a natural storyteller with the ability to persuade
You are an effective communicator when articulating your vision, strategy and decisions of your design solutions
You have experience in working with multi-disciplinary teams in iterative product development cycles
You can develop low-fidelity designs with minimal support in Figma, Sketch, Adobe XD, or similar product design tools
To apply, please upload the following:
Your resume
Your portfolio showcases a track record of designing products, highlighting your direct contributions
I'm currently the Co-Founder and CEO of R2 Capital (YC W21). Before that, I spent time with Latin American neobank, Ualá, launching operations in Mexico.
Pior to Ualá, I was an investment banker focused on M&A and restructuring deals in Latin America.
Roger Teran
Co-founder of R2 Capital
Grew up in El Salvador. Early data scientist at WeWork, then led analytics at Reef, one of the largest networks of dark kitchens. Started my career helping SMBs in Central America find growth capital.
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