Hi! We're looking
for a Technical /Customer Support Engineer



Remote
Full-time
$25–$40k
Bravado
Bravado is a community for the world's top sales professionals. Our team is on a mission to become the single most important online platform where top sales professionals go to advance their careers.

Sales representatives come to Bravado to network with other sales representatives, learn how to improve their skills, track their career trajectory, and make extra money on a freelance basis. We provide an online forum, portfolio and events which empower our members to build their personal brands, connect with other sales professionals, and be the best they can be in their jobs.

About us
Size
Founded
HQ
89
2017
San Francisco
✨ Job Description
Timing: Immediate Start
Location: Remote, GMT -8 to GMT +4


We are looking for a Technical/Customer Support Engineer. You will work closely with developers, product designers, and the leadership team to develop the best user experience within our platform. As part of a hyper-growth startup, you will help grow membership from 15,000 to 1,000,000 over the next five years through the product.

This role will be fully remote and you will work with our product, design, and engineering team members, who are based all around the world in the United States, Latin America, Europe, and Southeast Asia.

Major Responsibilities:
  • On-Boarding/Off-Boarding users and give them access to SSO/company Applications
  • Provide technical support for MacOs/Windows laptops
  • Help users with regular OS/browser/Applications issues
  • Implement/Keep updated company inventory
  • Adding new applications in OneLogin SSO
  • Adding/Removing access to users in OneLogin SSO
  • Work with Fleetsmith (Apple Device Management) adding/removing users/ inventory etc.
  • Add/remove OpenVpn accounts, provide support for vpn issues
  • Create users accounts in g-suite/jira/..etc
  • Employ the latest security protocols in OneLogin/Fleetsmith(Apple Device Management)

You Are:

  • Proactive - Prevent problems and surface solutions before they impact the business;
  • Independent - Be able to work on your own with little to no supervision;
  • Passionate - Transform complex problems into creative solutions;
  • Team Player - Jump in wherever needed and collaborate with all teams;
  • Fast-Paced - Work comfortably in a high growth environment with the capability to switch from strategy to execution without losing ground;
  • Curious - Share your non-stop desire to continue learning;
  • Best-in-Class - Grow with us and elevate our platform.

Perks:

  • Subsidized modern tech lifestyle, including monthly subscriptions/credits towards:
  • On-demand video;
  • Streaming music;
  • Mindfulness;
  • Credits for meals;
  • Shopping/grocery service;
  • Donation matching;
  • Quarterly stipend for books;
  • Annual Stipend for Professional Development;
  • A flexible vacation policy allows you to truly relax and reboot;
  • Generous paid maternity and paternity leave.
✋ Meet the team
Sahil Mansuri
Co-Founder / CEO
Sahil Mansuri is the Cofounder & CEO of Bravado, a community for B2B salespeople. The Bravado community is building the future of sales, one powered by reputation and referrals. Bravado helps thousands of sales reps build their credibility by showcasing the clients they have done business with + testimonials from those customers.
Yoni Acriche
Co-Founder and Chief Data Scientist
Developed and implemented cutting-edge machine learning solutions focused on helping multinational companies and startups solve their profound business challenges. Capitalize on diverse background with experience in working for multinational companies and government agencies. A contributor in the Harvard Business Review (HBR).
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